Terms of service

Refund is not our idea, we are looking for the best quality of every item on this website. However, you are able to request for a refund if the design is damaged completely and it can’t be solved. We regret to announce that returns and exchanges are NOT available; however, kindly contact us within 3 days after downloading to solve any problems that arise in acidence. I don’t accept cancellations, but please contact us if you have any problems with your order.

Besides, I’d love to have some suggestions for every customer. We can exchange to another item and or customize the file if the file is broken, missing any single part, or it’s not working as the general standards. We’ll try to resolve the mistake or complete your ideas.

We’re looking forward to receiving your satisfaction in any case.

Late or missing files/link (if applicable) 

If you couldn’t download the file or find the link as well, first check your site or internet again. Please contact us at Cherishsvg@gmail.com if you can’t solve the problem.

Sale items (if applicable) 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at mrleehachiz@gmail.com.

Shipping 

The item is digital instant download so that you can download the file/order after you have purchased. NO physical items would be shipped!